iTest4.0 crashes when windows XP laptop wakes up after hibernating overnight

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indus asked Sep 2, '10 indus posted Sep 2, '10

iTest4.0 crashes when windows XP laptop wakes up after hibernating overnight

I have a kaptop at work and I put it in hibernat mode every evening. If itest is running at that time, it crashes the when the PC awakes the next morning. I am using iTest 4.0 with windows xp on a lenovo W500 laptop. is this a know issue?

iTest

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Answer 1 · 2010-09-02T14:41:12Z

AdamB answered Sep 2, '10 AdamB posted Sep 2, '10

How does it crash? Are there log files? Messages? It is not a known issue, can you please contact support to start the process to address it.

Thanks,

-a

5

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HosoonK commented · Sep 02, 2010 at 02:45 PM

If you restart the iTest from the Window - show view - Error log view you may see some error messages.

Can you attach the error messages ?

Thanks,

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AdamB HosoonK commented · Sep 02, 2010 at 02:58 PM

There may also be a log file in the iTest install or config directories.

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indus HosoonK commented · Sep 02, 2010 at 03:05 PM

Please find attached.

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iTest_Crash.txt (7.6 KiB)

AdamB indus commented · Sep 03, 2010 at 12:14 AM

I think that you're going to need to contact support with this issue. As they are going to need to collect more info.

-a

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AdamB AdamB commented · Sep 03, 2010 at 09:57 PM

Also, does this happen every single time? Or just a few times?

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