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ricocheng avatar image
ricocheng asked Evgeniy_A._Grebenyuk edited

iTest 7.3 support on Ranorex

I can't start the Ranorex session on iTest 7.3. I received the following error messages. I am using the 30 days demo license for Ranorex. Will it be the cause of my problem?

I tried both 9.0 and 8.3.3 version of Ranorex and they both failed. Please let me know if I should try an older version of Ranorex.

Thanks.

Rico

-------------------------------------------------------------------------------------------------------------------------------

See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.MissingMethodException: Method not found: 'Ranorex.Core.Utils.IO.IIDEService Ranorex.Core.BaseServices.get_Ide()'. at Ranorex.Controls.ItemRecorder..ctor() at RxAgent.Agent.InitRanorex() at RxAgent.Agent.Start() at RxAgent.MainForm.OnShown(EventArgs e) at System.Windows.Forms.Form.CallShownEvent() at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- RxAgent Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/RxAgent.exe ---------------------------------------- Ranorex.Core.Resolver Assembly Version: 8.1.0.0 Win32 Version: 8.1.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/Ranorex.Core.Resolver.DLL ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.7.3353.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- Ranorex.Bootstrapper Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Bootstrapper.dll ---------------------------------------- Ranorex.Libs.Util Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Util.DLL ---------------------------------------- Ranorex.Core.Resolver Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.Resolver.DLL ---------------------------------------- Ranorex.Core Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.DLL ---------------------------------------- Ranorex.Common.Net35 Assembly Version: 3.1.0.0 Win32 Version: 3.1.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Common.Net35.DLL ---------------------------------------- Ranorex.Common Assembly Version: 3.1.0.0 Win32 Version: 3.1.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Common.DLL ---------------------------------------- Ranorex.Contracts Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Contracts.DLL ---------------------------------------- Ranorex.Core.Injection Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.Injection.DLL ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Ranorex.Libs Assembly Version: 2.0.3.0 Win32 Version: 2.0.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.DLL ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- Ranorex.Integrations.TestRail.Service Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Service.DLL ---------------------------------------- Ranorex.Integrations.TestRail.Core Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Core.DLL ---------------------------------------- Ranorex.Integrations.TestRail.Controls Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Controls.DLL ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- PresentationFramework Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- Ranorex.Controls Assembly Version: 8.1.0.0 Win32 Version: 8.1.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/Ranorex.Controls.DLL ---------------------------------------- Ranorex.Libs.Domain Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Domain.DLL ---------------------------------------- Ranorex.Libs.Base Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Base.DLL ---------------------------------------- Ranorex.Libs.WinApi Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.WinApi.DLL ---------------------------------------- Anonymously Hosted DynamicMethods Assembly Assembly Version: 0.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- JsonExSerializer Assembly Version: 3.1.1.283 Win32 Version: 3.1.1.283 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/JsonExSerializer.DLL ----------------------------------------

************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled.

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Evgeniy_A._Grebenyuk avatar image
Evgeniy_A._Grebenyuk answered Evgeniy_A._Grebenyuk edited

@Rico Cheng

Each version of iTest have a list of supported Ranorex versions.
iTest 7.x supports Ranorex 8.1.0, but not 8.1.1 or 8.1.2!
In the new iTest v8.0.0 will be support of Ranorex 9.1, but not 9.1.1 !
I got the same error when installed trial version of Ranorex 9.1.1 and run the Ranorex session.

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ovidiu_constantin avatar image
ovidiu_constantin answered ricocheng commented
@Rico Cheng

The supported version of Ranorex is 8.1 for iTest 7.3

Most likely it's a version incompatibility.

Please downgrade your Ranorex version to the supported one.

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ricocheng avatar image ricocheng commented ·

@ovidiu_constantin

I downgraded to the Ranorex to 8.1.2 during the weekend. I am still seeing the same error. Do I need to install the Ranorex Remote Agent software and is there any configuration in the Ranorex side to communicate with iTest?

I am still using the Ranorex demo license. Will it be a problem?

The error log is attached. itest-ranorexerrormsg-20190408.txt

Thanks.

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ricocheng avatar image ricocheng commented ·

I installed the Ranorex remote agent 3.0.3 and registered with the Ranorex Studio. I am still getting the same error. Any suggestion? Thanks.

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ovidiu_constantin avatar image ovidiu_constantin commented ·
@Rico Cheng

I tested In our environment with Ranorex Studio 8.1.0 and it's opening ok.

Could you please check that you are pointing to the correct Ranorex installer path with-in iTest?

Inside iTest go to Window -> Preferences -> Spirent -> Session Types -> Ranorex and check the path to the installer is correct.

If you still have the issue, please open a support ticket either on CSC (https://support.spirent.com) through your account or by sending an email to support@spirent.com

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ricocheng avatar image ricocheng commented ·

Yes, the session types is set to C:\Program Files (x86)\Ranorex 8.1. I open a support case 2 days ago. The case number is 01375403. I am still waiting for the support to contact me.

Are you using 64 bits Windows 10 ? I have 64 bit Windows 10. I tried both 64 bit and 32 bits iTest install.

I checked with Ranorex. 8.1.0 is no longer available. The closest release is 8.1.2 and it still failed with iTest.

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