iTest 7.3 support on Ranorex

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question

ricocheng asked Apr 4, '19 Evgeniy_A._Grebenyuk edited Aug 29, '19

iTest 7.3 support on Ranorex

I can't start the Ranorex session on iTest 7.3. I received the following error messages. I am using the 30 days demo license for Ranorex. Will it be the cause of my problem?

I tried both 9.0 and 8.3.3 version of Ranorex and they both failed. Please let me know if I should try an older version of Ranorex.

Thanks.

Rico

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See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.MissingMethodException: Method not found: 'Ranorex.Core.Utils.IO.IIDEService Ranorex.Core.BaseServices.get_Ide()'. at Ranorex.Controls.ItemRecorder..ctor() at RxAgent.Agent.InitRanorex() at RxAgent.Agent.Start() at RxAgent.MainForm.OnShown(EventArgs e) at System.Windows.Forms.Form.CallShownEvent() at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- RxAgent Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/RxAgent.exe ---------------------------------------- Ranorex.Core.Resolver Assembly Version: 8.1.0.0 Win32 Version: 8.1.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/Ranorex.Core.Resolver.DLL ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.7.3353.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- Ranorex.Bootstrapper Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Bootstrapper.dll ---------------------------------------- Ranorex.Libs.Util Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Util.DLL ---------------------------------------- Ranorex.Core.Resolver Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.Resolver.DLL ---------------------------------------- Ranorex.Core Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.DLL ---------------------------------------- Ranorex.Common.Net35 Assembly Version: 3.1.0.0 Win32 Version: 3.1.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Common.Net35.DLL ---------------------------------------- Ranorex.Common Assembly Version: 3.1.0.0 Win32 Version: 3.1.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Common.DLL ---------------------------------------- Ranorex.Contracts Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Contracts.DLL ---------------------------------------- Ranorex.Core.Injection Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Core.Injection.DLL ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Ranorex.Libs Assembly Version: 2.0.3.0 Win32 Version: 2.0.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.DLL ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- Ranorex.Integrations.TestRail.Service Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Service.DLL ---------------------------------------- Ranorex.Integrations.TestRail.Core Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Core.DLL ---------------------------------------- Ranorex.Integrations.TestRail.Controls Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Integrations.TestRail.Controls.DLL ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- PresentationFramework Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- Ranorex.Controls Assembly Version: 8.1.0.0 Win32 Version: 8.1.0.0 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/Ranorex.Controls.DLL ---------------------------------------- Ranorex.Libs.Domain Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Domain.DLL ---------------------------------------- Ranorex.Libs.Base Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.Base.DLL ---------------------------------------- Ranorex.Libs.WinApi Assembly Version: 8.3.3.0 Win32 Version: 8.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Ranorex%208.3/Bin/Ranorex.Libs.WinApi.DLL ---------------------------------------- Anonymously Hosted DynamicMethods Assembly Assembly Version: 0.0.0.0 Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- JsonExSerializer Assembly Version: 3.1.1.283 Win32 Version: 3.1.1.283 CodeBase: file:///C:/Program%20Files/Spirent%20Communications/iTest%207.3/plugins/com.spirent.applications.ranorex.agent_5.3.0.201902220942/agent/JsonExSerializer.DLL ----------------------------------------

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Answer 1 · 2019-08-29T09:27:23Z

Evgeniy_A._Grebenyuk answered Aug 29, '19 Evgeniy_A._Grebenyuk edited Aug 29, '19

@Rico Cheng

Each version of iTest have a list of supported Ranorex versions.
iTest 7.x supports Ranorex 8.1.0, but not 8.1.1 or 8.1.2!
In the new iTest v8.0.0 will be support of Ranorex 9.1, but not 9.1.1 !
I got the same error when installed trial version of Ranorex 9.1.1 and run the Ranorex session.

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Answer 2 · 2019-04-08T11:14:58Z

ovidiu_constantin answered Apr 8, '19 ricocheng commented Apr 19, '19

@Rico Cheng

The supported version of Ranorex is 8.1 for iTest 7.3

Most likely it's a version incompatibility.

Please downgrade your Ranorex version to the supported one.

4

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ricocheng commented · Apr 08, 2019 at 03:36 PM

@ovidiu_constantin

I downgraded to the Ranorex to 8.1.2 during the weekend. I am still seeing the same error. Do I need to install the Ranorex Remote Agent software and is there any configuration in the Ranorex side to communicate with iTest?

I am still using the Ranorex demo license. Will it be a problem?

The error log is attached. itest-ranorexerrormsg-20190408.txt

Thanks.

0 ·

itest-ranorexerrormsg-20190408.txt (9.3 KiB)

ricocheng commented · Apr 09, 2019 at 05:30 PM

I installed the Ranorex remote agent 3.0.3 and registered with the Ranorex Studio. I am still getting the same error. Any suggestion? Thanks.

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ovidiu_constantin commented · Apr 10, 2019 at 04:11 AM

@Rico Cheng

I tested In our environment with Ranorex Studio 8.1.0 and it's opening ok.

Could you please check that you are pointing to the correct Ranorex installer path with-in iTest?

Inside iTest go to Window -> Preferences -> Spirent -> Session Types -> Ranorex and check the path to the installer is correct.

If you still have the issue, please open a support ticket either on CSC (https://support.spirent.com) through your account or by sending an email to support@spirent.com

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ricocheng commented · Apr 10, 2019 at 09:26 PM

Yes, the session types is set to C:\Program Files (x86)\Ranorex 8.1. I open a support case 2 days ago. The case number is 01375403. I am still waiting for the support to contact me.

Are you using 64 bits Windows 10 ? I have 64 bit Windows 10. I tried both 64 bit and 32 bits iTest install.

I checked with Ranorex. 8.1.0 is no longer available. The closest release is 8.1.2 and it still failed with iTest.

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