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Spirent Forums Login Integrated with the Spirent CSC

Spirent Forums users, we have completed an important change in how you login to the Spirent Forums.

The Spirent Forums and the Spirent Customer Service Center have both been closely related but separate tools, each with their own UserID and password. The logins are now integrated, allowing you to sign-in once to the CSC to gain access to the Forums.

First of all, in case you're wondering, let us reassure you that everything you've done and have on the Forums, including your Username, your postings, your karma points, your badges, etc. are still preserved-- nothing on the Forums has changed except for the way you sign-in.

You'll now use your email for the Username to sign-in to the CSC. Note that all folks with a sign-in to the Spirent Forums will have a Spirent CSC user account as well-- if you've also been using the CSC, you're all set—the next time you want to access the Forums, just Login to the CSC and click on the Forums tab.

Spirent ForumsCustomer Service Center (CSC)
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Philip.Joung answered Philip.Joung edited

If you haven't used the CSC in a long time or ever, you may not remember your password-- no problem-- setting up your password is easy and takes less than a minute:

  1. Go to the Spirent Customer Service Center and click "forgot password"
  2. Enter your email address (on the CSC, almost always, your Username is your email address). You will get an email with a link.
  3. The link will bring you to a page to enter a new password.

NOTE: If you don't find the link, try looking in your Spam or Clutter folders. The email will have the subject "Your new Spirent Customer Service Center password". If you still don't find it, try once more, being very careful to confirm the spelling of your email address. If none of these work, send an email to support@spirent.com, ideally with subject line "Not receiving email to setup my CSC password".

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