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Latha avatar image
Latha asked ericnute edited

Ixia License Error & Package Error

![alt text][1]Hi All, I am facing 2 errors as listed below . 1. For the TCL script generated from Ixia IxNetwork ScriptGen feature getting below error. ***can't find package IxTclNetwork while executing "package require IxTclNetwork" (file "sample_ixnetwork.tcl" line 5)*** 2. Facing license issue for Ixia IXlod. PFA the screenshot [1]: /storage/temp/4309-ixload1.jpg The Enviormental Variables added for the IXIA are as below : PATH Variable: C:\Tcl\bin; C:\Program Files\Ixia; C:\Program Files\Ixia\Tcl\8.4.14.0\bin; C:\Program Files\Ixia\IxNetwork\6.30-EA\tcl8.4\bin; C:\Program Files\Ixia\IxLoad\6.0-EA-Patch1-Patch\TclScripts\bin TCLLIBPATH "C:/Program Files/Ixia/IxOS/6.30-EA-SP1/TclScripts/lib" "C:/Program Files/Ixia/Tcl/8.4.14.0/Lib" "C:/ProgramFiles/Ixia/IxNetwork/6.30-EA/TclScripts/Lib" "C:/Program Files/Fanfare/iTest 4.0/tcl" "C:/Program Files/Ixia/IxLoad/6.0-EA-Patch1-Patch/TclScripts/lib/IxLoad" tclsh C:\Program Files\Ixia\IxNetwork\6.30-EA\tcl8.4\bin\tclsh84.exe
iTestixNetworkIxia
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drakesh avatar image
drakesh answered
In general we should get this error when we don’t have the license for Ixia IxLoad module. Please find the attached screenshot for your reference. Could you check whether you checkedout the Ixia Ixload licenses. If you are getting any issue while checking out this license then your license file mightnot have the license for "Ixia IxLoad" module.

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drakesh answered drakesh edited
You can send a mail to support@spirent.com with detailed description and license file. They will assist you.
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Latha avatar image
Latha answered
Thank you. The checkout is failing. whom we need to contact from the Valid License file which for IxiaIxLoad. Let me know if any support group id/contact whom we can reachout for License issue.
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