I created a reporting plug-in that adds a menu item to the toolbar. It worked on two computers, but just tried on a third (iTest 4.0.2) and the menu item doesn't show up. Where do I look to troubleshoot what is causing this?
Thanks,
Chris
Did iTest get installed for all users? If so, you cannot install anything until you make some files writable.
http://www.fanfaresoftware.com/iTestAppStore/apps/installationInstructions.html
Try opening iTest via command line and using the -console flag (i.e. iTest.exe -console).
This'll open a command prompt when it opens as well: this is the OSGI console. Type ss into it and it'll give you a list of your plugin statuses. Look for your plugin and see what it says. If I recall correctly, "INSTALLED" is the one that means something bad has happened. See if your plugin shows up at all. If it shows up as INSTALLED, try typing "start #" where # is the plugin number next to your plugin. It'll give you an error saying why the plugin failed to start (this is usually because it's missing a dependency, or one of its dependencies is missing a dependency). Find that plugin and try to start it, and keep tracing that back until you see the root cause of what plugin is missing.
