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rmorton avatar image
rmorton asked ericnute edited

Having trouble getting the VNC session type to work with Windows 7?

As I was... think FIREWALL - the one on your PC!  If you're getting connection time-outs when using iTest VNC, but not when using a native VNC viewer, examine your PC's firewall rules. It's very likely that the iTest program and its traffic is being blocked. In Windows 7, set two inbound rules: one rule for TCP and one for UDP. Allow any locol/remote address, protocol, port, computer or user access to iTest - and be sure to apply these rules on all profiles (domain, private, public, etc...).  Also, currently the VNC session requires encryption to be set to "always off" or "preferred off" and authentication to be set to either "none" or VNC password". Best of luck...

iTestGUI Testing(Web-Java Swing-etc)MS WindowsVNC
itest_firewall_rules.png (10.8 KiB)
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BrianB avatar image
BrianB answered BrianB posted

Thanks for the helpful tip.  We'll be sure to get this added to the documentation also.

 

Thanks again!

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