At iTest launch error: Unable to connect to the Licensing Host!
This morning my license server seemed to stop working. I get the following error in a popup box: Unable to connect to the Licensing Host! The server is up and running, my fanfare client machine has connectivity to the server, the proces appears to be there. The lmstat app stats that the server is up.
Hi, I am also facing the same issue. I understand that I need to change the port for the Vendor deamon in the licence file but how to make the changes "You will need to specify the same port in iTest Licensing Configuration". Pls execuse me in case this is very basic question or this is not the right forum to ask such question. Appreciate if you can point me to the right person/forum in that case. Thanks. Regards -Pawan
I have been facing similar issue where I get a "unable to connect to the licensing Host!" dialog when I start iTest and am prompted to check license settings. I have verified that I can ping the license server and telnet to it. Also verified that all relevant ports are configured to be open. The license server is installed at my corporate office and I connect to it from my our remote office location. In the license source dialog, when I give the license server IP and keep the port option as default, the status is shown as "OK". "Check Server" button status is also shown as "OK". However, when I hit apply on the Licensing Settings dialog, I get the the same unable to connect error again. Whereas, users from my corporate office where the license server is installed, are able to checkout licenses fine with the default port selection. I did a packet capture on the requests that are exchanged between the host(on corporate network where license checkout works fine) and license server when we hit apply on the License settings dialog and found that initially the host sends out TCP request to the license server on port 27000. Later down the line, the host system sends out another TCP request to the license server on port 4793 which is acknowledged by the license server followed by several TCP requestes between the host and license server(port 4793). Result, license checkout successfull. Similar packet capture on my host and license server shows that the initial request to port 27000 is sent out and is acknowledged. However, there are no requests that follow as in the earlier case. Considering this behavior, I forced my host iTest installation to point to port 4793 by editing the license settings to enter port value as 4793 instead of the default port option. After doing so, I was able to checkout licenses successfully. However, the license file was updated the next day on the server and it was stopped/restated. After this, I have again started getting same error. Packet capture again showed initial request to 27000 followed now by a changed port 1096 instead of 4793. While, I can always find out the port currently being used by the license server and edit my settings to get rid of the error, this is not a workable solution on a daily basis. I am not sure why other users on the corporate network are able to checkout licenses with the default port option? Why can't I connect using the same default port? Are there any setting on the license server or my host system that are missing? Why is the license request first sent to 27000 and then seems like being redirected to some other port (which keeps changing every time the license server is stopped/started again). I also read on some other port that one can configure the license server to use a specified port by putting the port number on the SERVER line in the license file. Ex : SERVER this_host COMPOSITE=E48E527278AF 27000 I tried this as well but I still get the same error where as the corporate office users are able to connect/checkout license fine.