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manugaddam avatar image
manugaddam asked manugaddam posted

Licence Agreement Problem

Hi all,

This is manohar, I have a much problem on iTest licence agrement. 1st  i installed iTest software,later it asking for licence(see "1st image" in ZIP attachment) later when i am giving path to my licence location its not accepting(see "Error image" in ZIP attachment). My licence is valid. I have genuine licence but its not accepting. Please help me regarding this ASAP.

 

Thanks In advance,

iTestinstallation - licensing
attachments.zip (30.0 KiB)
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1 Answer

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PaulD avatar image
PaulD answered PaulD posted

This is just the kind of thing that our customer support may be best at helping you with.  I suggest giving them a call.

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ZhongyuZ avatar image ZhongyuZ commented ·

There are some other posts here also related to license server issues. As PaulD suggested, the customer support is the best way to solve your license problem.

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manugaddam avatar image manugaddam commented ·

Hi,

you asked me to call customer care people. May i knw how to contact them? just like their number or mail ID...something like that..

 

Thanks in advance.

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HosoonK avatar image HosoonK manugaddam commented ·

Please send email to open a support case techsupport@fanfaresoftware.com

They will follow you up either email or phone call.

 

Thanks

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KumarS avatar image KumarS HosoonK commented ·

http://www.fanfaresoftware.com/services/technicalSupport.aspx

 

This page tells you how to get to Fanfare support through phone or email.

 

 

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manugaddam avatar image manugaddam KumarS commented ·

Hi kumarS,

Thanks for you suggestion. Please help me in future also.

 

Thanks,

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KumarS avatar image KumarS manugaddam commented ·

Feel free to post any questions you have about iTest on these forums. Also tell your fellow team mates who use iTest to post their questions here.

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manugaddam avatar image manugaddam HosoonK commented ·

Hi Hoosonk,

Thanks for your suggestion. Plz help me in future also.

 

Thanks,

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